Frequently asked questions

Love the look of Chalet Alpina, but just need to check that it will be the right spot for you? No worries. Here, we answer some commonly posed queries.

You’ll find us at 49 Gippsland St, Jindabyne NSW 2627. It's around a 5-hour drive from the Sydney city area, so just put us in your GPS and we’ll look forward to welcoming you!

Our rooms and communal areas are great for families. With many guests rising early to hit the slopes, however, we do have a 'quiet time' policy between 10pm-6am, so if you have a newborn or infant, you'll be better off seeking private accommodation.

Yes, Chalet Alpina is conveniently located about 20 minutes drive from the ski tube.

Unfortunately we are not able to welcome pets, but a quick online search will show you several pet-friendly accommodation options in the area.



It’s easy to book your room, and if your needs change, we’ll do what we can to help.

You can book your room directly online here. Payment must be received in full prior to arrival.

If you need to cancel your booking, please get in touch with us at the earliest opportunity.

Cancellation is permitted up to 60 days prior to your booking. After this, the booking will be charged in full. 



We have a variety of comfortable rooms to meet the needs of most travellers.

Yes, complimentary WiFi is available in all of Chalet Alpina's comfortable rooms and communal areas.

Depending on which room you are planning to book, we may be able to accommodate your request for an additional bed. Please contact us directly to discuss your particular needs so that we can find the best solution for you.

Yes, breakfast is included with all of Chalet Alpina's room bookings. Breakfast is served from 7-9am, with a “grab’n’go” option for those eager to get out and about.



Rooms are paid for prior to arrival.

All payments must be made in full prior to arrival.

Yes, we accept Mastercard, Visa and Union Pay via our online booking portal.


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